Frequently Asked Question
2. Key Performance Metrics
Last Updated 6 months ago
Measurement
- Response Time: The time it takes for the application to respond to a user request.
- Throughput: The amount of data processed by the application within a specific time.
- Resource Usage: CPU, memory, and disk usage.
- Error Rate: The percentage of failed requests.
- Page Load Time: The time it takes for a web page to fully load.
- Battery Consumption (for mobile): How much battery the app uses.
- Network Latency: Delay in data transmission over a network.
APDEX User Satisfaction Level
| Score | Level | Description |
|---|---|---|
| 1.00 – 0.94 | Excellent | Nearly all users are satisfied; system performance meets or exceeds expectations. |
| 0.93 – 0.85 | Good | Most users are satisfied; minor performance delays may occur but are acceptable. |
| 0.84 – 0.70 | Fair | Noticeable delays; user satisfaction is moderate and may require performance optimization. |
| Below 0.70 | Poor | Many users are frustrated; significant performance issues exist that need immediate attention. |
| 0 | Unacceptable | No users are satisfied; severe performance failure. |